Refund policy
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Return & Refund Policy
Customized Items
- All customized or personalized items are non-returnable and non-refundable. Please review your order carefully before confirming.
Unopened & Unused Items
- We accept returns on unopened and unused items within 30 days of delivery.
- A 20% restocking fee will be deducted from your refund.
- Items must be returned in their original packaging and condition.
Conditions for Return
- Shipping costs are non-refundable.
- Customers are responsible for return shipping fees.
- Refunds will be processed once the returned item is inspected and approved.
Damaged or Incorrect Items
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery for assistance.